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Victoria Letting

Latest COVID-19 update:

Support for tenants:

If tenants are having to self isolate or have been told to stay at home without pay, please see below all options that are available to yourselves as per the Scottish Association Of Landlords information. Please note all rent is still due to be paid as normal.

: Tenants affected by Coronavirus who are concerned about paying their rent can claim Universal Credit from the Department for Work and Pensions which includes support for housing costs, if eligible. The UK Government has introduced some temporary changes to make this easier. The following website provides further information on applying for Universal Credit: https://www.gov.uk/universal-credit

If a tenant is getting Housing Benefit or Universal Credit, but still can’t afford their housing costs, they may be eligible for a Discretionary Housing Payment (DHP). Further information on DHPs and how to apply is available at: https://www.mygov.scot/discretionary-housing-payment/

Tenants may be able to get support through the Scottish Welfare Fund. Further information on how to apply is available on: https://www.mygov.scot/scottish-welfare-fund/crisis-grants/

 

IMPORTANT NOTICE!

Due to the increasing concerns over the covid-19 virus we are taking precautionary measures to ensure we are prepared. The office will be closed until further notice, however this will be reviewed on a daily basis in accordance with Government guidelines.

All staff with still be working from home and will have full access to emails and any voicemails received on the office answer machine.

• Routine inspections will be suspended for the coming few weeks.

• Maintenance issues will be reviewed on a daily basis and deem if it safe for contractors to attend. Should matters escalate only emergency appointments will be carried out.

• Could we also ask that anyone in contact with the office or existing clients please advise us if you have been requested to self quarantine or have been affected by the virus to ensure that we take the necessary precautions.

Best wishes and stay safe,
Victoria Letting